PRE-INFORMATION FORM
This form has been prepared in accordance with Consumer Protection Law No. 6502 and the Distance Contracts Regulation.
1. SELLER INFORMATION
| Name: | ShotSMS |
| Email: | info@shotsms.com |
| Web: | www.shotsms.com |
2. SUBJECT OF THE CONTRACT
The subject of this contract is to determine the rights and obligations of the parties regarding the purchase of the following services offered for sale electronically on the Platform owned by the SELLER by the BUYER:
2.1 Service Description
- Virtual Phone Number Rental: Temporary phone number allocation from a specific country and operator
- SMS Verification Service: Receiving SMS codes for account verification on various online platforms
- Balance Loading: Purchasing prepaid credit to be used in Platform services
2.2 Service Features
- The service is provided entirely in digital environment.
- Purchased numbers are for temporary use.
- SMS reception success is not guaranteed; fee is refunded in case of failure.
- Prices vary according to country, operator, and service.
3. PRICE AND PAYMENT
3.1 Pricing
- All prices are shown including taxes.
- Prices are listed up-to-date on the Platform.
- The Platform reserves the right to change prices.
3.2 Payment Methods
Payment methods accepted on the Platform:
- Cryptocurrency (Bitcoin, Ethereum, USDT, etc.)
- Other digital payment methods (as specified on the Platform)
3.3 Balance System
- You must first load balance to your account to use the services.
- Loaded balances can be used for Platform services.
- Balance cannot be refunded as cash.
4. SERVICE DELIVERY
4.1 Delivery Time
- Balance Loading: Instantly after payment confirmation
- Number Allocation: Instantly after purchase
- SMS Delivery: Depends on service provider, usually 1-10 minutes
4.2 Delivery Method
All services are provided digitally through the Platform. There is no physical delivery.
5. RIGHT OF WITHDRAWAL
⚠️ IMPORTANT: WITHDRAWAL RIGHT EXCEPTION
Pursuant to Article 15 of Law No. 6502 and Article 15 of the Distance Contracts Regulation, the right of withdrawal cannot be exercised in the following cases:
5.1 Cases Where Withdrawal Right Cannot Be Used
There is NO right of withdrawal for the following services:
- Instantly Delivered Digital Content: Virtual number and SMS services purchased are digital services made available for use at the moment of purchase. The right of withdrawal ends with the start of service performance.
- Performance Starting with Consumer's Consent: By confirming the purchase, the user is deemed to have accepted that the service starts immediately.
- Services with Prices Linked to Financial Markets: Pricing varies according to exchange rates and market conditions.
5.2 Withdrawal Right Waiver Notice
Before completing the purchase, you must confirm the following information:
"I acknowledge and declare that the service I am purchasing is of digital content nature, that the service performance starts with the purchase, and therefore I do not have a right of withdrawal."
5.3 Refund Conditions
Although there is no right of withdrawal, refunds are made in the following cases:
- When SMS Cannot Be Received: If SMS cannot be received for the purchased number, the paid amount is refunded to the balance.
- Technical Failure: Evaluation is made for Platform-related technical issues.
- Service Cannot Be Provided: Fee is refunded when number cannot be allocated.
6. RIGHTS AND OBLIGATIONS OF THE PARTIES
6.1 Seller's Obligations
- To provide the service in accordance with the contract conditions
- To keep price and service information accurate and up-to-date
- To ensure payment security
- To provide customer support
6.2 Buyer's Obligations
- To provide accurate and up-to-date information
- To use the service only for legal purposes
- To fulfill payment obligations
- To comply with terms of use
7. WARRANTY AND LIABILITY
7.1 Service Warranty
- The Platform provides services "as is."
- Successful SMS reception is not guaranteed.
- The Platform is not responsible for interruptions from third-party service providers.
7.2 Liability Limits
- The Platform cannot be held responsible for indirect damages.
- Maximum liability is limited to the payment amount for the transaction.
8. PERSONAL DATA
For detailed information on the processing of your personal data, please see our Privacy Policy page.
9. DISPUTE RESOLUTION
In disputes arising from this contract:
- Consumer arbitration boards and consumer courts are authorized.
- Current legislation is taken as basis for application limits.
- Laws of the Republic of Turkey apply.
10. VALIDITY
This contract enters into force on the date it is confirmed electronically by the BUYER. The BUYER declares that they have read, understood, and accepted all conditions of this contract.
11. CONTACT
For questions about the contract:
- Email: info@shotsms.com
- Web: www.shotsms.com
CONFIRMATION STATEMENT
By confirming this contract;
- I have read and understood the pre-information form,
- The service I am purchasing is instantly delivered digital content,
- I do not have a right of withdrawal,
- I accept the contract conditions
I declare and undertake.